Este curso se dirige a responsables de centros de datos, Data Center Los planificadores y estrategas del centro de datos, que se encargan de la supervisión, mantenimiento, gestión y planificación de los Centros de Datos capacidades, eficiencias, disponibilidades y operaciones en para los fines previstos y huellas designados. El curso se centra en DCOS® a aplicar las mejores prácticas y mecanismos y metodologías para mejorar los objetivos de largo plazo, así como las operaciones diarias de los centros de datos. Se enseña además cómo racionalizar los procesos, aumentar la eficiencia y la productividad mientras se mantiene una alta disponibilidad. Los conceptos básicos se basan en principios demostrados, que están optimizados de las lecciones aprendidas de Data Center sitúan a la vanguardia, como consultores, proveedores de servicios gestionados, y los propietarios de centros de datos en diversas industrias.

 
 
 

DCOS® Syllabus

 
 
 

Intro

  • Data Center Operations Overview

Compliance

  • Data Center Assessment
  • Data Center Audit
  • Data Center Certification
  • Data Center Certification Types
  • Data Center Standards, Frameworks, BPs

Quality Systems

  • Quality Assurance
  • Quality Control
  • Quality Improvement

Business Continuity

  • Data Center Risk Factors
  • Business Continuity Management
  • Business Continuity Planning
  • RPO
  • RTO
  • Disaster Recovery Planning

Data Center Organizational Structure

  • Data Center Stakeholders
  • Open Process Framework
  • Data Center Operations Management Team
    • Data Center Business Manager
    • Data Center Topology Manager
    • Data Center Operations Manager
    • Data Center Node Operations Manager
    • Data Center Node Manager
    • Data Center SFI Manager
    • Data Center ITI Manager
    • Data Center Floor Manager
    • Data Center Site Manager
    • Data Center NOC Manager
    • Data Center S&S Manager
  • Relationships, Duties and Limitations

Human Resources

  • Principals of Data Center HR
  • People as Assets
  • People as People
  • Job Description
  • Recruitment
  • Benefits & Compensation
  • Orientation & Training
  • Performance & Evaluation
  • Retention Plan
  • Dismissal
  • Job Rotation
  • Skills Redundancy Plan
  • Data Center HR Challenges

Data Center Management

  • Cost Management
  • Asset Management
  • Equipment Lifecycle Management
  • Buy or Lease Evaluations
  • Warranties
  • Vendor Management
  • RAS, RFP, RFI, RFT, RFQ, IFB
  • Crises Management

Data Center Service Availability

  • SLAs
  • OLAs
  • SLRs
  • OLRs

Data Center Efficiency

  • Green Initiatives
  • KPI’s
  • OPEX Monitoring
  • DCIE, SEER, EER, COP, SPF
  • EUE and PUE v2
  • PUE Loopholes
  • Advanced PUE Concepts
  • Enhanced Cooling Efficiency
  • Increased Power Efficiency
  • Applied Virtualization
  • Utility Computing

Data Center Day-to-Day Operation

  • Data Center Policies & Procedures
  • Data Center SOPs
  • Data Center Checklists
  • Data Center WOs
  • Data Center SOWs
  • Data Center PTWs
  • Data Center Floor Management
  • Data Center Inventory Management
  • Commissioning & Decommissioning
  • Labeling Matrix & Methods
  • Business Office Management
  • Documentation Management
  • Data Center Micro Cleaning
  • Data Center Pest Control
  • Facilities Management
  • Computational Fluid Dynamics
  • Real-Time Monitoring
  • Thermal Imaging
  • Cooling System Maintenance Regime
  • Fire Protection Systems Management
  • Electrical Systems Maintenance Regime
  • Generator Testing
  • UPS Management & Testing
  • ITI Operations Management
  • ITSM, ITIL v.3
  • Loading Dock
  • Shipping & Receiving Area
  • Staging Area
  • VTS and Burn-In

Data Center Capacity Management

  • Capacity Management Concepts
  • Cost-Value-Efficiency Analysis
  • ABC
  • Capacity Management Activities
  • Capacity Management Process
  • ETL
  • Facility Capacities & Load
  • Structural Capacities & Load
  • Telecom Capacities & Load
  • IT Capacities & Load
  • Capacity Benchmarking
  • Capacity Trending
  • Capacity Modeling
  • Capacity Analytics
  • Capacity Planning Tools

Data Center Monitoring & Management

  • M&M Goals
  • Monitoring & Management Systems
  • Environment Monitoring System (EMS)
  • Electrical Power Management System (EPMS)
  • Building Management System (BMS)
  • Network Management System (NMS)
  • Data Center Infrastructure Management (DCIM)
  • Business Service Management (BSM)
  • M&M Reporting & Analytics
  • Support & Help Desk

Data Center Safety & Security Management

  • Safety Priorities & Plans
  • Emergency Types & Plans
  • Security Controls & Management
  • Visitor Types and Access
  • Penetration Testing and Techniques

Data Center Maintenance & Repair

  • Data Center Maintenance Regimes
  • Data Center Maintenance Grades
  • Maintenance Scope, Budget, Skillsets, and Impact
  • Maintenance Contracts
  • MTBF and TTR

Data Center Operations Soundness Quiz

Examination

 
 
 

IDCA Course Modules

 
 
 
IDCA offers a broad range of educational programs geared specifically to the data center: